Miele Authorised Service - What does it actually mean?
Rawsons Appliances, as a Miele service agent
- We receive regular Miele service training on new products and features.
- We have access to technical support documentation as well as direct access to their technical support team.
- We carry the Miele MDU propriety diagnostical tool to interface with most Miele products.
- We have access to up to date software enabling to have your appliance performing at its best!
A product is only as good as the service it receives!
- We have been a Miele authorised service agent for over 30 years!
- We only service & repair Miele products.
We offer a consistent quality of service, carry a reasonable stock of genuine Miele spare parts in our van, and are able to complete most repairs within 1 visit. We adhere to honest work principles and standards.
When comparing service agents, worthwhile questions to ask:
- Are you an authorised Miele service agent? You can find a full list on the Miele website
- How much time to assess & repair do you include in your call out fee, and how much thereafter?
- Do you carry the Miele MDU diagnostical service tool and will you show me the operational usage hours of my appliance?
- Will you leave parts that you replace behind and for me to see?